PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE CSGOSMURFNATION.COM WEBSTORE

These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

TERMS OF SERVICE

“CSGOSMURFNATION is a site that provides ranked Counter Strike Global Offensive accounts. The buying and selling of Steam account are against STEAM® SUBSCRIBER AGREEMENT. You accept the full risk of purchasing an account. If Steam limits or in anyway revoke your account CSGOSMURFNATION will only replace or refund the account if you are within the 7 day warranty period. Outside of this 7 day period, we will not refund or replace any accounts due to Steam intervention.” Click here for more info

SMURF ACCOUNT ACCEPTANCE

When you purchase an account from us, you should provide us correct information. Playing a competitive matchmaking game on an account constitutes full acceptance of the account as it was received. If your account arrived at a different rank then what you purchased, please contact us before playing any competitive matchmaking games on it. We will refund the difference or replace the account. If you have played any competitive games we cannot help you with the rank difference at all.

DELIVERY METHOD AND TIME

Instant Delivery of all the Accounts (except bundle) If you don’t get the details please contact us! You can also find the account details via (My Orders) Page.

INTELLECTUAL PROPERTY RIGHTS

Please note that all the products, images and trademarks used here are the property of there respective owners. CSGOSMURFNATION is a property of SMURFNATION and is subjected to Trademark  Any violation may lead to the legal actions.

CONTACT US

If you have any questions about anything you can contact us on our live support and on our email:
By email: admin@csgosmurfnation.com / csgosmurfnation@gmail.com

Party Member reboosting is only applicable if the customer has not played any game on the account if the customer has played any game on the account and lost matches we cover only up to 3 lost games after that we only reboot to any random rank and not for which the account was sold for as it loses the elo points

REFUND POLICY

  • Refunds are not applicable until unless there is a big mistake from our side and for replacement you need to contact our customer service by live chat or e-mail. (PMB is not covered)
  • No game has been played on the account by the buyer.
  • The rank has become inactive upon purchase. (7 Days)
  • In the case of an account being compromised or locked, the customer must notify us as soon as possible so we can try recovering the account within the next three business days once the complaint has been received. We will not be held accountable if the compromised account gets a VAC ban.
  • Any account purchased from us and is VAC banned or Over-Watched due to cheats or any other illegal activity use by the end user will not be entertained by us.
  • We will not be responsible for any account sold by the end user to any other person.
  • We Don’t Buy Back Our Accounts once sold.
  • Before purchasing make sure what you are buying as once you purchased then refund or replacement of that product is not allowed
  • If you play any game on the account then you are not eligible to ask for refund or replacement over the ordered account.
  • Refund and chargeback are not allowed and won’t be entertained after you purchase the product from us.
  • Any dispute raised by the customer after 12 hours of delivery of products, we are not liable to entertain them and we are not liable to pay or give any kind of refund on chargebacks

 

Additional Terms and Conditions; EULAs

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the “G2A Pay services provider”) to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment-related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website.

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition, the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or “EULAs”) that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory bodies.

For customer service inquiries or disputes, You may contact us by email at  admin@csgosmurfnation.com 

Questions related to payments made through G2A Pay services provider payment should be addressed to support@g2a.com.

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.